Privacy policy

 

Effective Date: June 23rd, 2026

1. Introduction

Welcome to Orisha Teeth Whitening (“Company,” “we,” “our,” or “us”). Your privacy matters to us. This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit our website, book appointments, submit forms, communicate with us, or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

  • Full name

  • Phone number

  • Email address

  • Billing information

  • Appointment details

  • Mailing address

  • Emergency contact information (if applicable)

  • Training Programs participation information;

  • Certification records;

  • Membership Programs information;

2.2 Cosmetic Service Information

For cosmetic service safety and client guidance purposes, we may collect:

  • Teeth sensitivity disclosures

  • Whitening history

  • Cosmetic whitening eligibility information voluntarily provided by you

  • Consent forms and service acknowledgments

  • Appointment and booking information

We only collect information reasonably necessary to provide cosmetic whitening services, client support, scheduling, and related business operations.

2.3 Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website activity and analytics

  • Cookies and tracking data

2.4 Sources of Information

We may collect personal information from the following sources:

  • Directly from you when you complete forms, schedule appointments, make purchases, communicate with us, submit inquiries, sign consent forms, or otherwise provide information

  • Through website, booking systems, cookies, analytics tools, advertising technologies

  • From service providers assisting with scheduling, payments, marketing, hosting, communications, analytics

  • From advertising, referral, social media, or business partners where permitted

2.5 Training Programs

If you enroll in training, certification, educational, or professional development programs, we may collect information related to participation, including:

  • Registration and enrollment information

  • Training progress and completion records

  • Assessments or participation activity

  • Certification issuance records

  • Communications related to training programs

  • Information voluntarily provided during training

We use this to administer programs, issue certificates, maintain records, and improve offerings.

We use this information to administer Training Programs, provide educational materials, issue certificates of completion, maintain training records, and improve our educational offerings.

3. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Provide teeth whitening services

  • Process payments

  • Send appointment reminders and confirmations

  • Respond to customer inquiries

  • Improve our website and customer experience

  • Deliver promotions, offers, and marketing communications

  • Maintain business records and legal compliance

  • Protect against fraud or unauthorized activity

4. Marketing Communications

By submitting your information through our website, forms, social media, or booking systems, you may receive:

  • Appointment reminders

  • Promotional emails

  • SMS/text marketing

  • Special offers

  • Business updates

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in emails

  • Replying STOP to text messages

  • Contacting us directly

4.1 Advertising & Targeted Marketing

We may use customer information, website activity, cookies, pixels, analytics tools, and similar technologies to deliver advertising, measure campaign effectiveness, improve marketing efforts, and provide more relevant content and promotions.

Advertising may be displayed through third-party platforms including search engines, social media platforms, and advertising networks.

You may be able to control certain advertising preferences through your browser settings, device settings, or the applicable advertising platform.

5. Payment Information

Payments may be processed through third-party payment providers. We do not store full payment card information on our servers unless explicitly stated.

Third-party payment processors may have their own privacy policies governing how your payment information is handled.

6. Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar tracking technologies to:

  • Understand website traffic and visitor activity;

  • Improve website functionality and performance;

  • Personalize user experience;

  • Measure advertising performance;

  • Support marketing and retargeting efforts.

Users may disable cookies through their browser settings; however, certain website features may not function properly as a result.

7. Sharing of Information

We do not sell personal information in exchange for monetary compensation. However, certain advertising, analytics, or marketing activities may be considered "sharing" under applicable privacy laws.

We may share information with trusted third parties when necessary to operate our business, including:

  • Payment processors

  • Email and SMS platforms

  • Website hosting providers

  • Accounting and bookkeeping providers

  • Marketing and advertising partners

  • Legal or regulatory authorities when required

  • Training, educational, and community platform providers

All third-party partners are expected to maintain reasonable security and confidentiality practices.

We may also share information in connection with a merger, acquisition, business sale, restructuring, financing transaction, asset transfer, bankruptcy proceeding, or similar business event.

We may disclose information when necessary to protect our rights, customers, business operations, property, safety, or when required by applicable law.

7.1 Shopify & Third-Party Platform Services

Our website and certain business operations may be supported by third-party platforms, including Shopify and other service providers.

Information submitted through our website may be processed, stored, or transmitted through these platforms in order to facilitate website functionality, transactions, customer support, communications, marketing activities, and related business operations.

These providers may maintain their own privacy practices and policies governing the handling of information processed through their systems.

8. Data Security

We implement commercially reasonable safeguards to protect your information from unauthorized access, disclosure, misuse, or loss.

However, no electronic transmission or storage system can be guaranteed to be 100% secure.

9. Data Retention

We retain customer information only as long as necessary to:

  • Provide services;

  • Maintain records;

  • Comply with legal obligations;

  • Resolve disputes;

  • Enforce agreements.

For accounts associated with memberships, training programs, certifications, mentorship programs, wholesale purchasing, business services, online communities, or other account-based services, account information may be retained while the account remains active or while reasonably necessary to provide services, maintain records, verify eligibility, administer programs, comply with legal obligations, resolve disputes, or support ongoing business relationships.

Inactive or expired accounts may be archived, anonymized, or deleted after a period of inactivity, subject to applicable legal, regulatory, contractual, operational, accounting, recordkeeping, or business requirements.

9.1 International Processing

Information collected through our website, software providers, marketing platforms, payment processors, and related service providers may be processed, stored, or transferred outside your state, province, or country.

By using our website or services, you acknowledge that information may be transferred and processed in locations where privacy laws may differ from those in your jurisdiction.

We take reasonable steps to work with service providers that maintain appropriate security measures.

10. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing

  • Request a copy of your data

To exercise these rights, contact us using the information below.

10.1 Additional Privacy Rights

Depending on your location and applicable laws, you may have additional rights regarding your personal information, including the right to:

  • Know what personal information we collect and use;

  • Request correction of inaccurate information;

  • Request deletion of certain personal information;

  • Obtain a copy of your information where permitted by law;

  • Limit or object to certain uses of personal information;

  • Opt out of certain advertising or marketing activities.

Certain rights may be subject to exceptions, verification requirements, or legal limitations.

10.2 Authorized Representatives

Where permitted by applicable law, you may authorize another person to submit privacy-related requests on your behalf.

We may require reasonable verification of both your identity and the authority of the authorized representative before processing such requests.

10.3 Privacy Requests & Complaints

If you have concerns regarding how your information has been collected, used, disclosed, or handled, you may contact us using the information provided in this Privacy Policy.

We will review and respond to privacy-related inquiries within a reasonable timeframe and in accordance with applicable law.

11. Minors

Our services are not intended for individuals under the age of 18 without parental or guardian consent.

If we learn we have collected information from a minor improperly, we will take reasonable steps to delete such information.

12. Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Certain training programs, educational resources, community platforms, or online learning systems may be operated by third-party providers. Information submitted through those platforms may be subject to the provider's own privacy policies, terms, and data practices.

13. Non-Medical Cosmetic Service Disclaimer

Orisha Teeth Whitening provides cosmetic teeth whitening services only and is not a dental or medical practice.

Our services are intended solely for cosmetic and aesthetic purposes and are not designed to diagnose, treat, cure, or prevent any dental or medical condition.

We do not provide dental advice, dental treatment, or medical services.

Clients should consult a licensed dentist or healthcare provider regarding any dental concerns, oral disease, gum conditions, tooth pain, cavities, or other medical issues before undergoing cosmetic whitening services.

By using our services, you acknowledge and understand the cosmetic nature of the services provided.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting the updated version on our website.

We encourage users to review this policy periodically.

15. Contact Information

If you have questions regarding this document or our policies, please contact:

Orisha Teeth Whitening

1521 Locust St.

Philadelphia, PA 19102

445.202.9737

support@orishateethwhitening.com

orishateethwhitening.com

By using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. 

Version Note: This document may be updated periodically. Continued use of services constitutes agreement to the most current version.